Job Details

Job Summary:

Medical Appointment Clerk needed to provide administrative support services for the Naval Health Clinic of Hawaii in Pearl Harbor, HI.

Now offering $200 Sign-On Bonus!

Vacation & Sick time!

Job Duties:

• Answering phones, scheduling appointing, confirming appointments, greeting patients, checking ID 
• Generate a roster for daily appointments. 
• Advise patients on the clinic check-in process and procedures.
• Retrieve and disseminate clinic stats and information and contact patients regarding any delinquencies.
• Stock and organize office supplies.
• Identify obvious discrepancies and omissions in medical data and immediately report the information to medical staff.
• Ensure call is not on hold for more that 30 seconds during entire call
• Review available appointments and schedule the appointment selected by the beneficiary and/or provider
• Provide outstanding customer service to patients
• Help to check in approximately 10,800 patients per month as part of the ASP team
• Perform end of day processing/editing report for reconciling kept vs not kept appointments

Requirements

• Must have minimum 1 year full-time medical experience at front desk or call center
• Must complete be able to complete a physical with physician before starting
• Must be able to receive a current BLS certification from American Heart Association 
• Must be able to pass a government background investigation (SF-86)