Job Details

Manager Customer Service Lead customer service, administrative, operations, and logistics staff to support branch goals and deliver excellent service.Responsibilities Assist the Branch Manager in managing resources within the branchSupervise and mentor customer service, administrative, warehouse, and transportation functionsStaff all service and administrative functions and monitor performance of related employeesImplement customer-facing service solutions and e-commerce solutionsSet branch schedules, establish procedures, and resolve service failuresCollaborate with Branch Manager in managing profitability, expenses, and assetsQualifications SAP and Microsoft Office experienceSupervisory and leadership skills; ability to motivate and support a teamProblem-solving and conflict resolution skills10+ years experience required2-year degree preferredPay Details: The expected salary for this position is $85,000 - $100,000 annually, depending on experience. This position is also bonus eligible based on specific and relevant business metrics.Benefits Medical Insurance and Prescription DrugDental InsuranceVision PlanLife InsuranceFlexible Spending AccountsDisability BenefitsProfit Sharing Plan401(k) Savings PlanPaid Vacation, Sick Days and HolidaysEmployee Recognition ProgramEqual Opportunity Employer / Vet / Disabled#J-18808-Ljbffr