Job Details

Responsibilities

I. JOB SUMMARY:
• Receives and interviews patients and/or the responsible guarantors to obtain accurate and complete demographics and financials.
• Ensures that the Medical Center has met government and third party payer guidelines required for reimbursement.
• Provides general information and admission information to customers and healthcare providers as requested.

II. TYPICAL PHYSICAL DEMANDS:
A. ESSENTIAL FUNCTIONS:
• Finger dexterity. Seeing. Hearing. Speaking.

B. MANUAL MATERIAL HANDLING:
• Infrequent: Lift floor to waist between 11-20 lbs. Carry between 11-20 lbs. Push and Pull between 21-35 lbs.
• Occasional: N/A
• Frequent: N/A
• Constant: N/A

C. NON-MANUAL MATERIAL HANDLING:
• Infrequent: Stoop/Bend. Twist. Squat. Gripping.
• Occasional: Stand. Walk. Kneel. Crawl. Climb: Stairs/Ladder. Reach: above head.
• Frequent: N/A
• Constant: Sit.

III. TYPICAL WORKING CONDITIONS:
• Not substantially subjected to adverse environmental conditions.
• May be exposed to communicable diseases in patient care area.
• Subjected to noise, smells and/or vibration within the patient care areas

IV. MINIMUM QUALIFICATIONS:
A. EDUCATION:
• High School diploma or equivalent.
• Ability to perform 7,200 adjusted keystrokes per hour.

B. CERTIFICATION AND LICENSURE:
• No certification and/or licensure requirement.

C. EXPERIENCE:
• One (1) year customer service experience or clerical experience in a healthcare related setting.
• Experience with Windows operating system and software applications, such as Word, Excel, etc. preferred.
• Experience with computer based healthcare applications, EPIC systems preferred.
• Knowledge of requirements for federal, state and private insurance payers preferred.
• Knowledge of medical terminology preferred.

Equal Employment Opportunity

Equal Opportunity Employer / Disability / Vet

Your Health. Our Legacy

Our Mission: To fulfill the intent of Queen Emma and King Kamehameha IV to provide in perpetuity quality health care services to improve the well-being of Native Hawaiians and all of the people of Hawai'i.

Our Values:
Compassion guides our actions
Aloha inspires us in all that we do
Respect and understanding are essential for the dignity of all
Excellence is our quest