Job Details

Job Title

Barista

Company

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean,and Latin America.

Location

The Ambassador Hotel of Waikiki, Tapestry Collection by Hilton is located in the heart of Waikiki, on the south shore of Honolulu.

Overview

The Barisa is responsible for preparing and serving coffee and other beverages to customers. The Barista is expected to embody the hospitality, charm, and professionalism of our organization. Duties include greeting guests, take orders, make drinks, and provide timely service to customers. Must be pleasant, conscientious, and professional with excellent hospitality instincts & drive to provide customer service. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth, quality service.

Responsibilities

• Welcome all guests and ensure guests receive responsive, professional, and gracious service at all times.
• Take orders from guests.
• Prepare and serve beverages, ranging from simple to intricate drinks.
• Answer guests questions about the menu and provide recommendations.
• Take payment.
• Maintain cleanliness of workstation.
• Act with integrity, honesty and knowledge that promote the culture, values of TableOne Hospitality.
• Operate within the restaurant daily with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
• Understand completely all programs, procedures, standards, specifications, guidelines, and training programs.
• Represent the restaurant professionally through effective communication, cooperation, and relationships with all business partners.

Qualifications

• 1-2 years of Barista experience. Knowledge of service and food and beverage.
• Prior experience as a barista in a coffee house or restaurant.
• Cleanliness, organization and the ability to work well in a team situation are crucial to this position.
• Food and wine knowledge a plus.
• Pleasant and professional demeanor.
• Must be impeccably groomed, maintain good hygiene, good posture and have required uniform or dress code.