Monitor passengers in other high-traffic areas
Direct passengers to appropriate lines, checkpoints, counters, or boarding areas
Provide friendly and professional customer assistance to passengers
Identify and escalate operational issues, safety hazards, or service disruptions to leadership
Monitor compliance with safety, security, and airport regulations
Assist during irregular operations, flight delays, cancellations, and peak travel periods
Maintain professionalism and composure in high-volume and fast-paced environments
Perform other duties as requested
Experience: 1-2 years customer service
Security: 1 year (preferred)
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.