Job Details

Day-To-Day: A client of Insight Global is looking for a NOC Technician to sit fully onsite at Pearl Harbor, HI. This role is responsible for supporting day-to-day network operations within a mission-critical environment, including the configuration, monitoring, analysis, and troubleshooting of customer circuits across optical transport systems, multiplexers, routers, and switches. They will perform real-time circuit restoration and alternate routing during planned and unplanned outages to maintain customer connectivity and minimize operational impact. Responsibilities include proactively monitoring network performance and alarms, executing hardware and software changes, managing service-impacting incidents, and documenting all troubleshooting and resolution activities. The position works closely with internal teams, government agencies, and customers to ensure maximum network availability while assessing and resolving complex issues. Must Haves: Active TSSCI
Security+ or equivalent
Bachelors and 4 years of experience in networking
Monitor, troubleshoot, and restore transport and IP network services to maintain maximum uptime.
Perform circuit reroutes and outage recovery during planned and unplanned network disruptions.
Manage network alarms, incidents, and change activities including hardware and software updates.
Collaborate with customers, government agencies, and engineering teams to resolve complex network issues.
Utilize Cisco, Juniper, MPLS, optical transport, and related networking technologies in a 24x7 operational environment. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.