Job Details

Cross Domain Field Service Representative (FSR)

Collins Aerospace is seeking a highly skilled and motivated Cross Domain Field Service Representative (FSR) to join our team at Ft. Shafter in Honolulu, Hawaii. This is a unique opportunity to work on cutting-edge cross-domain solutions in support of critical field operations. If you thrive in a fast-paced, mission-driven environment and have a passion for technology, we want to hear from you!

What You Will Do

• As a Cross Domain FSR, you'll play a pivotal role in maintaining and optimizing cross-domain hardware, software, and configurations while ensuring seamless system functionality. Your responsibilities will include:
• Managing multiple server stacks, virtual machines (VMs), storage area networks (SANs), and cross-domain appliances.
• Creating and maintaining user accounts in compliance with customer and program policies.
• Performing tasks such as system patching, full installations, software updates, and backup/recovery.
• Supporting system accreditation events, Site-Based Security Assessments (SBSA), and security audits.
• Coordinating with local facility and unit support teams to maintain network and datacenter availability.
• Sustaining web applications across multiple networks, adhering to Army and domain policies.
• Monitoring system processes and generating status and usage reports using advanced tools.
• Identifying, troubleshooting, and resolving technical issues with hardware, software, and networks.
• Ensuring proper connectivity and data flow for mission-critical systems and user environments.
• Driving continuous improvements to cross-domain processes based on customer and partner feedback.

Qualifications You Must Have

• Active and transferable TS/SCI U.S. government issued security clearance is required prior to start date.
• Security+ or higher DoD 8570 certification (IAT Level II)
• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience

Qualifications We Prefer

• Certification in Linux+ or experience with Linux system maintenance and automation (e.g., BASH scripting, Python, Ansible).
• Experience with structured data standards (e.g., XML, KML, FMV Metadata).
• Proficiency in maintaining VMware virtualization environments.
• Military experience with Linux-based Military Intelligence systems across multiple networks. (Cross Domain Security Solutions)
• Prior military communication experience (e.g., U.S. Army MOS 35T Military Intelligence Systems Maintainer/Integrator).

What We Offer:

• Flexible work weeks: 9/80A, 5/40; Flexible work Hours: Core hours, Modified time
• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance,?critical illness?insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance ????????
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program
• ?And more!

May be eligible for relocation.