Job Details

CAI is seeking a Service Delivery Leader to oversee the operational performance of a client-facing healthcare Service Desk team. This full-time, remote position entails driving service excellence, ensuring SLA targets are met and leading the team effectively.The ideal candidate will possess over 3 years of experience in IT Service Desk operations, especially in healthcare, and be proficient with service desk tools like ServiceNow. We offer competitive compensation ranging from $70,000 to $75,000 annually.#J-18808-Ljbffr