Job Details

*Patient Intake Coordinator ** On-site in Kalihi ** * *Overview* We are seeking detail-oriented and customer-focused *Patient Intake Coordinators* to support a fast-paced healthcare team. In this role, you will serve as the first point of contact for new patients, helping coordinate care and ensuring a smooth onboarding and scheduling experience.
This position is ideal for individuals who enjoy working in a high-volume call environment, managing multiple tasks, and delivering excellent service.
*Key Responsibilities*
* Receive and review new patient referrals from hospitals and clinics
* Conduct outbound outreach to patients to coordinate dialysis care and scheduling
* Handle inbound calls from patients following up on scheduling requests (average 20/day)
* Manage patient cases through a Salesforce ticketing system
* Track and follow up on open cases, including patients who have not responded
* Document all communication and ensure cases are completed and closed accurately
* Maintain a high level of organization while managing a personal caseload
Outbound call volume will vary depending on workload (typically 20-80 calls per day).
*Required Qualifications*
* 1+ year of customer service experience (call center, retail, hospitality, restaurant, or medical office)
* Experience working in a healthcare setting (hospital, clinic, health insurer, or medical office)
* Strong verbal and written communication skills
* Excellent attention to detail and organizational skills
* Comfortable working with computer systems such as MS Outlook and data entry tools
* High school diploma or GED required
*Preferred Qualifications*
* Previous patient intake or care coordination experience
* Dialysis or specialty healthcare experience
* Familiarity with EMR/EHR systems (e.g., Cerner, Epic, Allscripts)
* Experience using Salesforce or similar CRM platforms
*Work Environment*
* Hybrid/in-office role with remote flexibility
* Company-provided laptop and monitor
* Must have:
* Reliable high-speed internet (minimum 20 Mbps)
* Private, distraction-free workspace
* Ability to maintain patient confidentiality at all times

Strong team collaboration and communication are essential-this team values a positive attitude and great interpersonal skills.
*Schedule*
* Full-time, Monday-Friday
* Standard hours: 8:00 AM - 5:00 PM or 9:00 AM - 6:00 PM
* Minimal overtime expected
*Additional Details*
* Contract-to-hire opportunity based on performance and business needs
*Job Type & Location*This is a Contract to Hire position based out of Honolulu, HI.
*Pay and Benefits*The pay range for this position is $22.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

* Medical, dental & vision

* Critical Illness, Accident, and Hospital

* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

* Life Insurance (Voluntary Life & AD&D for the employee and dependents)

* Short and long-term disability

* Health Spending Account (HSA)

* Transportation benefits

* Employee Assistance Program

* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Honolulu,HI.
*Application Deadline*This position is anticipated to close on Jun 15, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

*San Francisco Fair Chance Ordinance:* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

*Massachusetts Lie Detector:* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.