Allied Universal - - Responsibilities: Provide customer service to patients, visitors, and/or staff by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities within a healthcare location; Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, and document observations and actions according to site protocols; Conduct regular and random patrols throughout buildings, parking areas, entrances, and the perimeter to help to deter unauthorized activity and identify unusual conditions; Monitor access points and visitor activity, assist with directions and general inquiries, and report security-related concerns, hazards, and/or maintenance issues to the appropriate personnel; Support staff during routine and unexpected situations by following post orders, communicating clearly with supervisors and/or local responders, and maintaining a professional presence throughout the location