Allied Universal - - Responsibilities: Provide customer service to patients, visitors, and staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location.; Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting observations and sharing relevant information with site contacts and/or first responders as needed.; Conduct regular and random patrols throughout buildings, parking areas, entrances, and perimeter locations to help to deter unauthorized activity and identify unusual conditions.; Monitor access points and visitor activity, assisting with directions, escort requests, and other customer service needs while following site protocols for a healthcare environment.; Support a professional atmosphere by reporting hazards, policy concerns, and security-related issues, and by communicating clearly with patients, visitors, staff, and Allied Universal leadership.