Job Details

Marriott Hotels - 2552 Kalakaua Avenue - Responsibilities: Answer, record, log, and process all guest calls, requests, questions, or concerns.; Operate telephone switchboard station.; Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.; Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message.; Enter and locate information using computers and/or POS systems.