Job Details

The Senior Process Improvement Professional is a senior individual contributor within the Business Process Management (BPM) Department responsible for leading complex, cross-functional process improvement and reengineering initiatives across the credit union. This role designs and drives enterprise process improvements using Lean, Six Sigma, and BPM methods, partners with leaders to implement sustainable change, and ensures consistent process documentation and governance standards. The position also mentors others and contributes to BPM program maturity by advancing standardized practices, performance measurement, and continuous improvement capabilities. This role partners with the Enterprise Process and Project Management Department Manager to evolve and mature the BPM program, including defining standards, building documentation frameworks, and strengthening enterprise-wide continuous improvement capabilities. The role also mentors department leads and process owners who are managing...Continuous Improvement, Process, Improvement, Senior, Professional, Improvement, Banking, Business Services