Job Details

Front Line Manager

As a Front Line Manager you will:

• Provides supervisory and technical oversight.
• Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.
• Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluates work performance of subordinates.
• Gives advice, counsel, or instruction to employees on both work and administrative matters.

In addition, As the Supervisory Management and Program Analyst:

• Provides oversight of multiple, varied technical tax programs within their group that provide support to TAS nationwide intake and case advocacy operations.
• Also provides oversight of non-tax programs such as internal controls, compliance with TIGTA/GAO findings, FOIA compliance, and data reporting on TAS operations.
• Makes decisions and prioritizes resources for their programs to ensure the work product meets the needs of the customer who are typically the employees in TAS's intake and case advocacy operations.

The duties above are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position. STANDARD POSITION DESCRIPTIONS (SPD): PD26116 Visit the IRS SPD Library to access the position descriptions.