Hotel Equities - - Responsibilities: Greets guests and responds to special requests.; Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.; Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices.; Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.; Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides.