Job Details

Business Development Manager – Drive Growth Across Hawaii's Premier Facility Services Network

Company: Island Facility Services

Salary/Pay Rate: $90,000–$115,000 base salary, with eligibility for performance-based incentives and/or commission. Final incentive structure to be discussed during the offer process.

Location: Hawaii-based preferred. Hybrid/remote flexibility available depending on island location; regular inter-island travel required, up to 50%.

Job/Employment Type: Full Time

Project Scope: Commercial facility maintenance, construction, tenant improvements, HVAC, doors, and related service contracts across Hawaii

Mandatory Licenses & Certifications: None required

The Opportunity

Island Facility Services is seeking a Business Development Manager to help expand our commercial facility maintenance and construction footprint across Hawaii. You will serve as a strategic face of our Sales & Client Relations division, developing new commercial relationships, growing existing accounts, and identifying cross-sell opportunities across facility maintenance, construction, HVAC, doors, and partner commercial cleaning services.

This role will work closely with the CEO and leadership team to support the company's goal of scaling toward $22M in annual revenue. You will have the autonomy to build high-value partnerships across the islands while being supported by a True Ohana culture rooted in Aloha in Action.

How You Will Make an Impact

• Cultivate and maintain long-term relationships with facility managers, property managers, commercial real estate contacts, retailers, restaurants, hospitality groups, government entities, healthcare facilities, office buildings, and other commercial decision-makers.
• Identify and capture new business opportunities across the Hawaiian Islands to expand market share and support long-term revenue growth.
• Develop and grow existing customer relationships by identifying additional service opportunities across maintenance, construction, HVAC, doors, and related trade services.
• Identify cross-sell opportunities between Island Facility Services' maintenance/construction services and partner commercial cleaning services.
• Lead regular client communication to provide transparency on active, proposed, and anticipated project scopes.
• Collaborate with estimating, operations, and project management teams to clarify technical proposals and support pricing accuracy.
• Coordinate with internal trade groups to ensure a smooth handoff from initial proposal to field execution.
• Track, manage, and forecast revenue pipelines using HubSpot and other internal tools.
• Analyze win/loss data to refine bidding strategies and improve future conversion rates for facility maintenance and construction contracts.

Required Qualifications & Experience

• Minimum of 3 years of related experience in business development, account management, commercial sales, or client relationship management.
• Understanding of commercial facility maintenance, tenant improvements, construction scopes, HVAC, doors, or related field-service environments.
• Willingness and ability to travel inter-island up to 50% of the time to meet with clients, walk sites, and build relationships.
• Demonstrated ability to build professional networks, manage client relationships, and pursue new commercial opportunities.
• Strong communication, follow-up, organization, and pipeline management skills.
• Ability to work independently while coordinating with leadership, estimating, operations, and field teams.

Preferred Qualifications & Experience

• Bachelor's Degree in Business, Marketing, Construction Management, or a related field.
• 5+ years of experience within facility services, general contracting, commercial maintenance, HVAC, doors, construction, commercial cleaning, or property services.
• Established network of contacts within Hawaii commercial real estate, facility management, retail, hospitality, government, healthcare, or property management.
• Experience using CRM tools, especially HubSpot, to manage pipelines, client communication, follow-ups, and revenue forecasting.
• Experience selling recurring service, maintenance, construction, or facility support contracts.

Compensation & Benefits

• $90,000–$115,000 base salary, with eligibility for performance-based incentives and/or commission.
• Bi-weekly pay cycle.
• Comprehensive health package including Medical, Dental, and Vision insurance.
• Paid Time Off for holidays, vacation, and sick leave.
• Professional technology package, including a company-provided smartphone or tablet.
• Travel support, including access to company vehicle, relocation assistance, and travel per diem where applicable.
• Internal training on Island Facility Services' trades, service lines, safety standards, and client service expectations.

About Us

Island Facility Services is a leader in commercial maintenance, facility services, and construction across Hawaii. We operate with a True Ohana culture where Aloha in Action is at the heart of everything we do. Our team is built on quality, responsiveness, and the ability to support commercial clients across the islands with urgency and care.

We serve retail, hospitality, restaurant, government, healthcare, commercial real estate, and facility management clients throughout Hawaii. From maintenance and repairs to tenant improvements, doors, HVAC, and construction services, our team helps clients keep their facilities operating safely and efficiently.

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Island Facility Services is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, including pregnancy, gender expression, and sexual orientation, parental status, national origin, age, disability, genetic information, political affiliation, military service, or any other status protected by law or regulations. All qualified applicants will receive equal opportunity, and selection decisions are based on job-related factors.