Job Details

Chief Operating Officer (COO)

Kumabe HR is partnering with a local law firm to fill a Chief Operating Officer (COO) position. The Chief Operating Officer (COO) is the firm's senior operational executive and is responsible for the comprehensive management of all administrative, operational, people, and facilities functions of the firm. This role expands beyond day-to-day administration to serve as the integrator of strategy, operations, culture, and infrastructure across the company. The COO partners closely with the Management Committee, Chief Financial Officer (CFO), and Chief Information Officer (CIO) to translate firm strategy into effective execution. As custodian of firm culture and morale, the COO ensures the firm operates efficiently, sustainably, and in alignment with its values, while supporting attorneys and staff at the highest professional level.

Key responsibilities include:

• Executive leadership & firm operations
• People, culture & human capital
• Administrative & organizational oversight
• Facilities & physical infrastructure management
• Financial, budget & vendor management
• Technology & information systems coordination
• Marketing & business development oversight
• Governance, committees & strategic execution
• Policy, risk & compliance

Knowledge and skills required include:

• Deep expertise in law firm or professional services operations and administration
• Proven executive leadership and people management capabilities
• Strong financial, budgeting, and analytical acumen
• Exceptional interpersonal, communication, and influence skills
• High level of integrity, judgment, discretion, and professionalism
• Demonstrated ability to manage complex organizations, competing priorities, and sensitive matters
• Advanced proficiency in Microsoft Office Suite and Adobe Acrobat; strong comfort with enterprise systems

Experience required:

• Minimum of 10 years of progressively responsible senior leadership experience overseeing people, operations, and complex administrative functions
• Significant experience in a law firm or professional services environment strongly preferred

Education:

• Bachelor's degree required
• Advanced degree in business, human resources, law, or a related field, or relevant professional certifications, preferred

Working conditions:

• Full-time, on-site executive role based at the Honolulu office
• Standard business hours (MondayFriday), with flexibility required for early mornings, evenings, or weekends as dictated by firm needs, leadership responsibilities, or special initiatives