Job Details

Coordinates and oversees functions assigned to the Card Operations Associates, ensuring accurate completion of card processing and member services functions. Ensures adherence to regulations and established internal security measures. Researches, analyzes, and performs back-office functions to prevent, resolve, and mitigate fraudulent card and ATM activity. Provides general training to Card Operations Associates. Compiles data and enters statistics, performs assigned posting and balancing duties, and various card processing functions as required. Performs related clerical and balancing duties as required. Understands all card processing functions and provides assistance as needed. Professionally serves members and vendors, providing phone and email support for various departments and members, including troubleshooting card denials, instant issue production, ATM machines, and card disputes. Assists with planning, evaluating, and administering card operations and functions. Qualification...Operations Associate, Operations, Associate, Processing, Senior, Manufacturing, Banking