Job Details

Allied Universal - - Responsibilities: Provide customer service to visitors, customers, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a retail location.; Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting relevant details and communicating with site contacts and/or public emergency services when needed.; Conduct regular and random patrols throughout sales floors, entrances, exits, stockroom-adjacent areas, parking areas, and the exterior perimeter to help to deter unwanted activity and identify unusual conditions.; Monitor access points, observe customer and employee activity, and report suspicious behavior, policy violations, hazards, and/or maintenance concerns according to site guidelines.; Support loss prevention awareness by maintaining a visible presence, assisting with crowd flow during busy shopping periods, and following post orders related to theft-related incidents and customer service concerns.