Job Details

Scheduling Coordinator

Senior Helpers of West Oahu is seeking a highly organized and dependable Scheduling Coordinator to manage caregiver schedules and ensure seamless delivery of in-home care services to our clients. This role is critical to maintaining continuity of care, supporting our caregivers, and ensuring clients receive reliable, high-quality service. The ideal candidate is detail-oriented, able to multitask in a fast-paced environment, and has strong communication and problem-solving skills.

Key Responsibilities:

• Coordinate and maintain daily and weekly schedules for caregivers and clients
• Match caregivers with clients based on care needs, availability, and compatibility
• Communicate schedule changes, updates, and shift coverage with caregivers in a timely manner
• Monitor open shifts and proactively fill them to ensure uninterrupted care
• Respond to caregiver call-outs and arrange backup coverage
• Maintain accurate scheduling records and client care hours in the company's scheduling system
• Communicate with clients and families regarding schedule updates when necessary
• Support onboarding of new caregivers by coordinating initial schedules and introductions
• Work closely with the care management team to ensure client care plans are properly staffed
• Assist with administrative tasks and reporting as needed

Qualifications:

• High school diploma or equivalent required; associate or bachelor's degree preferred
• Previous scheduling, administrative, or office coordination experience preferred
• Experience in home care, healthcare, or staffing environments is a plus
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Ability to multitask and remain calm in a fast-paced environment
• Proficiency with scheduling software and Microsoft Office (Word, Excel, Outlook)
• Strong problem-solving and decision-making abilities
• Professional, dependable, and customer-service oriented

Physical Requirements:

• Ability to sit and work at a computer for extended periods
• Occasional lifting of office supplies up to 20 lbs

Benefits:

• Competitive salary
• Paid training
• Supportive team environment
• Opportunity for professional growth
• Meaningful work supporting seniors and caregivers in the community

About Senior Helpers of West Oahu:

Senior Helpers of West Oahu is dedicated to providing compassionate, high-quality in-home care that allows seniors to live safely and independently in the comfort of their own homes. Our team is committed to excellence, reliability, and making a positive difference in the lives of our clients and their families.

How to Apply:

Qualified candidates are encouraged to submit their resume and cover letter. We look forward to adding a dedicated Scheduling Coordinator to our growing team.