Job Details

A company is looking for a Call Center Representative - Roadside Assistance.Key ResponsibilitiesField incoming calls from members requiring emergency roadside assistanceDocument member distress details promptly and accurately while ensuring their immediate safetyCollaborate with the team to ensure smooth operation of Emergency Roadside ServiceRequired Qualifications and EducationPrior customer service experience; call center experience preferredAbility to thrive in a high-volume call environmentAdvanced computer and multi-tasking skillsComprehensive understanding of maps, GPS systems, and traffic safety rulesHigh School diploma, GED, or equivalent