Job Details

A company is looking for a Call Center Specialist who is bilingual in English and Spanish.Key ResponsibilitiesProvide quality customer service to internal staff and external patientsManage calls effectively, including scheduling appointments and transmitting messages to the clinical teamMaintain confidentiality while demonstrating proficient data entry skills and knowledge of insurance billingRequired Qualifications, Training, and EducationBilingual in English and Spanish is requiredAssociate's Degree is requiredExperience in a call center or busy phone systemElectronic appointment scheduling experienceRemote workers must have access to reliable, high-speed Internet and live in the United States