Job Details

A company is looking for a Research Specialist Lead - Govt Programs - Remote.Key ResponsibilitiesConduct thorough research and respond to inquiries from internal and external partners in a timely mannerProvide information regarding benefit plans to ensure accurate claims processing and client/member satisfactionServe as a subject matter expert and assist in identifying process improvement opportunitiesRequired QualificationsHigh School diploma or equivalent GED4 years of experience in customer service, benefit plans, grievances, or appeals in the Medicare spaceMust be eligible to work in the United States without the need for work visa or residency sponsorship