Job Details

**** This role is for Oahu residents only ****Administrative Case Support SpecialistWe are seeking detail‑oriented Administrative Case Support Specialists to support case worker augmentation efforts for public assistance programs. This role focuses on high‑volume data entry combined with customer service support, helping ensure timely, accurate processing of case information while following established procedures and compliance requirements. This position is well‑suited for candidates who are comfortable working with data, can communicate clearly and professionally in English, and enjoy supporting community‑focused services in a structured, remote environment.Key ResponsibilitiesPerform high‑volume, accurate data entry and case updatesSupport case workers by reviewing, processing, and maintaining client recordsProvide professional customer service via phone and/or written communicationFollow detailed workflows while maintaining confidentiality and data integrityMeet productivity and quality standards within established timeframesQualificationsHigh school diploma or GED requiredPrior customer service and data entry experience requiredStrong written and verbal English communication skillsComfortable navigating multiple systems and working in a remote settingMust reside in HawaiiPosition Details100% remote (company‑issued laptop provided)Targeted start date: June 1One‑year contract with potential to extendLocation: Honolulu, HI (hybrid availability)Pay and BenefitsThe pay range for this position is $20.00 - $20.00/hr.Benefits include medical, dental & vision; critical illness, accident, and hospital coverage; 401(k) retirement plan with pre‑tax and Roth contributions; life insurance (voluntary life & AD&D for employee and dependents); short‑term and long‑term disability; health spending account (HSA); transportation benefits; employee assistance program; and time off/leave (PTO, vacation, or sick leave).Equal Opportunity StatementThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.#J-18808-Ljbffr