Job Details

The North Face - - Responsibilities: Coach and develop staff to exceed individual and store productivity goals; Promote excellence in customer service by modeling brand specific service standards, monitoring and responding to customer feedback, and engaging with each customer to create an authentic brand experience; Supervise floor coverage and activities, including opening and closing the store as scheduled; In partnership with the Store Manager, provide training and ongoing development of store staff in customer engagement and all company programs, policies and procedures; Foster an environment of development and accountability; Support the Store Manager in achieving financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reports