Job Details

Kelly Services, Inc. - - Responsibilities: Respond to customer inquiries regarding eligibility, benefits, and claims via calls, email, or walk-ins; Resolve issues by providing timely and accurate information and coordinating with other insurance carriers; Assist with data entry, claims adjudication up to Level 2, and support the claims processing team; Adhere to policies and handle information confidentially in line with HIPAA/PHI; Complete routine paperwork and offer back-up support as needed