Job Details

Responsible for greeting guests and creating an exceptional guest experience during banquet events. May take food orders and deliver items to guests in a timely manner. Perform various drink making techniques which include shaking, stirring, blending and layering. Ability to hold extensive conversations with guests, providing exemplary service.

Responsibilities :

• Must be comfortable working in a banquet environment
• Ability to work with bar/restaurant equipment including, but not limited to coffee brewers, soda guns, oval trays, glassware and etc.
• Must be comfortable working with bar supplies including small trays, glassware, food garnishes, etc.
• Mixes and serves alcoholic and nonalcoholic drinks to patrons of bar following standard recipes
• Mixes ingredients such as liquor, soda, water, sugar and bitters to prepare cocktails and other drinks
• May clean, polish and set up bars with tables, linen, glassware, and napkins
• Places bottled goods and glasses to make attractive displays
• Set tables and/or seat guests
• Ability to anticipate Guests needs and act accordingly
• Serves food and beverage to Guests at proper temperature
• Shares knowledge of wines, spirits to Guests
• Able to articulate menu options and ingredients to Guests
• Serves wine and draught or bottled beer
• Assists guests with directions, entertainment, show event schedules and other information
• May clear tables and perform pre-bussing duties
• Orders or requisitions liquor and supplies
• Practices proper sanitation procedures and maintains cleanliness of the area
• Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks, cleaning and maintaining work areas
• May combine the serving of food with a small amount of the preparation of food
• May serve as a Cocktail server

Basic Qualifications :

• Must meet state requirements to obtain Hawaii Liquor Commission card
• Must be at least 18 years of age
• Previous bartending experience in a fast paced high volume environment
• Demonstrated excellent Guest Service and service recovery abilities
• Strong communication skills
• Adept at troubleshooting and can calmly handle difficult situations
• Self directed, trusted and well respected by peers
• Ability to multi task and work in a very fast paced environment
• Speed, accuracy and efficiency are required and ability to work well under pressure
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events

Preferred Qualifications:

• Alcohol Awareness Training (i.e. RVP, TIPS or equivalent)
• Previous banquet/event service experience
• Basic wine knowledge
• Some food serving knowledge/experience
• Knowledge of Hawaiian/ Japanese language preferred

Additional Information :
SCHEDULE AVAILABILTY
Position is Part-time. Must have open availability on Tuesday, Wednesday, Friday and Saturday nights.

Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year.

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.Keyword: AULANICASTING, Aulani Casting

The pay rate for this role in Hawaii is $16.25 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: