Job Details

IT Program Manager - Oahu, Maui, or Hawai'i Island

The P EI INFRASTRUCTURE & OPERATIONS Department of the P INFO TECHNOLOGY & SVCS Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional Supervisor)

JOB FUNCTION:

Establishes and helps manage strategic directions, objectives, budgets, priorities and projects for selected information technology programs or related technologies, in collaboration with the director, Chief Information Officer and customer stakeholders. Serves as team leader (as required), subject matter expert and technical resource, mentoring and advising project teams during planning, execution and maintenance activities.

ESSENTIAL FUNCTIONS:

• Plans various information technology (IT)/systems (IS) projects and programs varying from medium to highly complex nature.
• Responsible for visioning, planning and facilitating project teamwork in a matrix team environment, ensuring plans are carried out and business needs are met.
• Communicates with senior IT staff members, functional managers, project managers, and/or IT business solutions consultants regarding program plans and status.
• Provides professional and technical leadership in key program projects as a subject matter expert or for planning support and acts as technical advisor to the assigned project manager(s) or senior analyst(s).
• Leads longer-term scenario planning and visioning for a large segment of related technologies--an IT program (e.g., Geospatial Systems, communications systems, IT Infrastructure/Products, e-business strategic and tactical plans).
• Develops and maintains the strategic and tactical program budgets; acts as principal liaison to the IT Governance Group and other stakeholder management groups, such as the Geospatial Systems managers forum.
• Leads a team of people by assigning work and its associated priority, monitoring and evaluating work, and overseeing the performance, training and development needs of the group.
• Acts as primary mentor to a technology support staff, to relate big picture program awareness and facilitate knowledge transfer.
• Explores, establishes, and enhances strategic vendor and consultant relationships.
• Identifies staff development requirements and provides input on enhancing program management capability.
• Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.

BASIC QUALIFICATIONS:

Knowledge Requirements Thorough knowledge of the principles and theories of information systems technologies normally acquired through college level courses or equivalent experience. Thorough knowledge of the principles and practices of information system development or computing, communications and networking infrastructure, e-business technologies, project management, and standards associated with electric utility information systems. Intermediate to advanced knowledge of WAN/LAN/voice technology, personal computers and/or mainframe systems and related software applications such as spreadsheets, word processing, etc. Working knowledge of company policies and procedures as related to specific projects and assignments. Understanding of Company planning processes and program/non-program budgeting, IT governance, staff administration, and other administrative functions highly desirable.

Skills Requirements Demonstrated leadership skills including team leadership, effective written, oral and listening communication skills and interpersonal skills, in order to work effectively with all levels of the company and with outside contractors and consultants. Demonstrated strong analysis skills. Ability to conceptualize new ideas quickly. Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities. Demonstrated presentation and platform skills to conduct and facilitate briefings and high-level meetings. Ability to mentor work staff and facilitate knowledge transfer. Demonstrated interpersonal skills to handle confrontational, difficult and/or sensitive issues. Ability to handle such issues with professionalism while using tact, courtesy and discretion. Demonstrated in-depth analytical and administrative skills for such tasks as preparing and monitoring project requirements, resolving cost and time constraints, and conflicting priorities. Supervisory skills and ability to work with a variety of individuals, occasionally dealing with sensitive, difficult, and confrontational issues.

Experience Requirements Extensive (7 or more years) working level experience in the IT/IS program technologies and/or projects. Prerequisite positions may include one or more of the following: senior analyst, project manager. IT Business Consulting experience is also desirable. Extensive (10 or more years) experience in the development of information systems or applications or computing, communications or networking infrastructure, or e-business applications. Demonstrated project management competency; Project Management Professional (PMP) or equivalent certification desirable. Bachelor's degree in a relevant discipline from an accredited college or university.

Role: Profesional Supervisor Number of Vacancies: 1 Location: Oahu, Maui, or Hawai'i Island Hiring Range: The hiring range for the IT Program Manager [Req ID 10158] position is $107,700.00 to $139,800.00. The person selected will be placed according to his/her skills and qualifications.