Hotel Equities - - Responsibilities: Greets guests and responds to special requests; Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service; Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices; Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate; Keeps daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis