Job Description
Oracle Health Government Services is seeking a skilled Director to lead our VA Critical Support Team within a mission-driven organization. In this role, you will be responsible for overseeing a team of consultants supporting high-impact initiatives across live VA client environments. You will drive the strategy, execution, and delivery of efforts focused on resolving complex, persistent issues impacting end users, while partnering closely with Operations, Support teams, and VA leadership.
The ideal candidate will bring strong expertise in Oracle Health (Cerner Millennium) solutions, healthcare workflows, and team leadership within complex, highly regulated environments. You will be responsible for ensuring alignment across cross-functional teams, driving accountability, and delivering measurable outcomes across multiple engagements.
Responsibilities
Responsibilities:
Lead and manage a team of consultants supporting VA Critical Support initiatives across multiple client sites
Oversee the identification, prioritization, and resolution of complex system and workflow issues impacting end users
Partner with Operations, Support teams, and VA leadership to drive alignment, accountability, and successful outcomes
Stablish and enforce operational processes, ensuring adherence to approved workflows and best practices
Provide strategic direction and guidance to team members, including coaching, development, and performance management
Oversee deployment of resources to live client sites, ensuring effective execution and issue resolution
Drive solution design efforts, ensuring high-quality, scalable, and integrated outcomes across systems
Influence customer and internal leadership to support adoption of solutions and resolution of persistent challenges
Contribute to and oversee development of statements of work (SOWs), staffing plans, and resource allocation
Monitor team performance, delivery metrics, and overall engagement health, proactively addressing risks and gaps
Top skills or competencies to be successful:
Strong leadership experience managing teams in complex healthcare IT or consulting environments
Deep expertise in Oracle Health (Cerner Millennium) solutions and healthcare workflows
Ability to drive strategy while also ensuring strong execution and accountability
Excellent communication and stakeholder management skills, with the ability to influence executive leadership
Experience working across cross-functional teams in high-pressure, fast-paced environments
Knowledge of clinical domains such as Laboratory, Pharmacy, or Referral Management
Education, certifications, or experience (preferred/required):
Bachelor's degree or equivalent experience
10+ years of relevant experience, including leadership or management experience
Experience supporting federal clients (VA/DoD) strongly preferred
Experience in consulting, implementation, or healthcare IT environments
Required travel up to 50%
US Citizenship required with the ability to obtain and maintain a government security clearance
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $139,400 to $291,800 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - M4
About Us
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