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Job Details

Insurance Customer Service Representative Account Executive

  2026-03-31     Big I Illinois     all cities,AK  
Description:

Working in the insurance industry can be a rewarding place for you to build a career. We are seeking team members who are FUN, PASSIONATE, DRIVEN, LOYAL, you DO THE RIGHT THING, and DO WHAT YOU SAY!

Do you enjoy talking with people, making a difference in the community, flexibility, gaining continuous knowledge and education, proactively solving issues? What about providing service and recommendations to clients while providing custom solutions to help protect what is important to them? We offer this at AAdvantage Insurance Group!

- We also promote wellness with an onsite gym for use.

- We like to have fun and have a social lounge area in the building.

- We encourage our team to take part in learning events such as webinars and conferences and team building events.

As a Customer Service Representative Account Executive, your main responsibilities will include:

- Answer incoming call questions about insurance policies and insurance coverage issues or transferring them to the appropriate department.

- Demonstrate accuracy in processing client policy modifications based on the data given

- Verify new customers coverage and present policyholders with proof of insurance paperwork

- Keep track of all customer inquiries and follow up to verify that all questions are answered

- Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available

- Present appropriate solutions, and alternatives within the timeframes set, and follow up to ensure that the issue has been resolved

Preferred Elements:

- Previous customer service experience

- Knowledge of insurance products

- Knowledge of Microsoft Office

- Happy to engage and participate in social media ads, videos, and tradeshows
- Insurance License

Requirements:- Positive Attitude
- Desire to be around likeminded professionals
- Excellent active listening, interpersonal, and communication skills

Benefits:

- Health Insurance
- Dental Insurance
- Vision Insurance
- Retirement Plan
- Life Insurance
- Paid Time Off
- Volunteer Hours
- Professional Development Assistance
- Referral Program
- Potential Remote work hours

- Bonus Pay

- Commissions, if licensed

- Onsite Gym

- Flex hours
- You will be part of the "A" Team

Flexible work from home options available.

Compensation: $40,000.00 - $80,000.00 per year

YOUR FUTURE as an Independent Insurance Agent Starts Here

If you're looking for a career that offers flexibility, job stability, competitive compensation, and more, then you've come to the right place! Working with an independent agency is a great career choice.

Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price.

The demand for insurance professionals is growing every day! Is this career right for you?

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to Big I of Illinois Association.


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