Job Details

Join Our Growing 'Ohana...

We're looking for passionate and progressive team members to join our expanding 'Ohana at United Laundry Services, LLC!

Why You'll Love Working With Us:

We value our employees and offer a comprehensive benefits package in recognition of their dedication and contributions:

• Medical, Prescription Drug, Vision, and Dental coverage for employees and eligible dependents
• Group Life Insurance
• Health and Dependent Care Flexible Spending Accounts
• Paid Time Off
• 401(K) with Company Match
• Tuition Reimbursement Program
• Career advancement opportunities
• Various incentive programs

Position Summary:

We are seeking a dedicated and detail-oriented Weekend Customer Service Assistant to join our team. This role plays a key part in supporting daily operations, ensuring exceptional service to our customers, and assisting in the coordination between departments. The ideal candidate will have a proactive attitude, strong communication skills, and the flexibility to work varying shifts, including nights, weekends, and holidays.

Key Responsibilities

• Assist Customer Service Managers with daily operational tasks
• Provide support to the Front Office team as needed
• Coordinate and communicate customer requests, deliveries, and issue resolution
• Assist the Production Team with customer-related needs
• Perform general front-office duties and maintain accurate customer communications
• Facilitate a smooth and efficient workflow between departments

Qualifications

• Prior experience in customer service or administrative support preferred
• Strong verbal and written communication skills
• Excellent organizational and time-management abilities
• Ability to work independently as well as collaboratively with cross-functional teams
• Flexible and available to work occasional nights, weekends, and holidays
• Detail-oriented with effective problem-solving skills

Physical Demands:

• Primary work in an office/production environment
• Ability to move within the workspace, sit for extended periods, and respond to verbal and written cues
• Manual dexterity to operate standard office and production equipment
• Ability to bend, reach, and lift up to 25 lbs

Work Schedule:

• Full Time Hours
• Required to work during weekends and/or Holidays, 2 days off on the weekdays.
• On-call availability after business hours

Work Environment:

• Office/desk-based role
• Reasonable accommodations provided for individuals with disabilities

Let's Create a Positive Experience-TOGETHER!

At United Laundry Services, our commitment to service excellence goes beyond our clients. From community outreach and diversity initiatives to environmental sustainability, we are dedicated to making a meaningful impact.

If you're driven by purpose, value inclusion, and want to be part of a team that makes a difference every day-we'd love to have you on board!