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Job Details

Weekend Customer Service Assistant

  2026-03-31     Purestar Group     Honolulu,HI  
Description:

Join Our Growing 'Ohana...

We're looking for passionate and progressive team members to join our expanding 'Ohana at United Laundry Services, LLC!

Why You'll Love Working With Us:

We value our employees and offer a comprehensive benefits package in recognition of their dedication and contributions:

  • Medical, Prescription Drug, Vision, and Dental coverage for employees and eligible dependents
  • Group Life Insurance
  • Health and Dependent Care Flexible Spending Accounts
  • Paid Time Off
  • 401(K) with Company Match
  • Tuition Reimbursement Program
  • Career advancement opportunities
  • Various incentive programs
Position Summary:

We are seeking a dedicated and detail-oriented Weekend Customer Service Assistant to join our team. This role plays a key part in supporting daily operations, ensuring exceptional service to our customers, and assisting in the coordination between departments. The ideal candidate will have a proactive attitude, strong communication skills, and the flexibility to work varying shifts, including nights, weekends, and holidays.

Key Responsibilities
  • Assist Customer Service Managers with daily operational tasks
  • Provide support to the Front Office team as needed
  • Coordinate and communicate customer requests, deliveries, and issue resolution
  • Assist the Production Team with customer-related needs
  • Perform general front-office duties and maintain accurate customer communications
  • Facilitate a smooth and efficient workflow between departments
Qualifications
  • Prior experience in customer service or administrative support preferred
  • Strong verbal and written communication skills
  • Excellent organizational and time-management abilities
  • Ability to work independently as well as collaboratively with cross-functional teams
  • Flexible and available to work occasional nights, weekends, and holidays
  • Detail-oriented with effective problem-solving skills
Physical Demands:
  • Primary work in an office/production environment
  • Ability to move within the workspace, sit for extended periods, and respond to verbal and written cues
  • Manual dexterity to operate standard office and production equipment
  • Ability to bend, reach, and lift up to 25 lbs
Work Schedule:
  • Full Time Hours
  • Required to work during weekends and/or Holidays, 2 days off on the weekdays.
  • On-call availability after business hours
Work Environment:
  • Office/desk-based role
  • Reasonable accommodations provided for individuals with disabilities

Let's Create a Positive Experience-TOGETHER!

At United Laundry Services, our commitment to service excellence goes beyond our clients. From community outreach and diversity initiatives to environmental sustainability, we are dedicated to making a meaningful impact.

If you're driven by purpose, value inclusion, and want to be part of a team that makes a difference every day-we'd love to have you on board!


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