Job Details

( - Denotes Essential Functions) - Receives and assists with all customer service requests, inquiries, concerns from the university community regarding emergency work requests. Dispatches emergency requests to the appropriate section. - Receives and assists with Customer Service Work Requests from various departments within the University system. - Assists in the use of the Manoa's Computerized Maintenance Management System, primarily modules involving Customer Service Work Request, Work Management, Time Management, Inventory, Purchasing and Preventive Maintenance. - Inputs and verifies data entry for accuracy, completeness and conformity with instructions and established procedures. - Acts as liaison between requesting department and Facilities in monitoring progress of the Customer Service Work Requests and Work Orders and provides job status to requesting departments on a timely basis. - Facilitates communications between requesting departments and Facilities on concerns regarding s...Facilities, Customer Service, Auxiliary, Retail, Maintenance