Kaiser Permanente - - Responsibilities: Greets patients, members and other health care personnel in caring, helpful manner and initiates service transactions; Inputs patient and prescription information to produce labels and to assist in prescription filling process; Matches prescriptions with labels and presents completed product to pharmacist for checking; Assists with and/or provides medication, OTC products, or supplies to correct patient in helpful and caring manner; Coordinates and answers incoming phone calls and handles or directs calls to appropriate individuals