Allied Universal - - Responsibilities: Provide customer service to guests, staff, and visitors by following security-related procedures, site-specific policies, and when appropriate, emergency response activities at a hotel and resort location.; Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with incident documentation and notifying site leadership and/or emergency services as needed.; Conduct regular and random unarmed patrols of guest areas, back-of-house spaces, parking areas, and the property perimeter to help to discourage unwanted activity and/or policy violations.; Monitor access points and general activity throughout the property, including checking doors, gates, and lighting conditions, and reporting maintenance and/or security-related concerns.; Assist with guest and staff requests such as providing directions, supporting lost and found processes, and helping with crowd control during events and/or peak arrival times.