Job Details

Manage and maintain executives or teams schedules, appointments, and meetings. Handle correspondence, emails, and phone calls in a professional and timely manner. Prepare reports, presentations, and other documents as needed. Organize and maintain office files, records, and databases. Assist with basic bookkeeping and invoicing as necessary. Coordinate office supplies and ensure the office is well-organized and equipped. Customer Service : Respond promptly to customer inquiries via phone, email, and chat. Provide excellent service, ensuring customer satisfaction and addressing concerns or complaints in a professional manner. Process orders, returns, and exchanges. Maintain customer records and update information as needed. Help resolve any issues or concerns customers may have, offering solutions in a clear and friendly way. Follow up with customers to ensure their needs were met. Handle incoming customer service calls Dispatch incoming customer phone calls Accept customer calls and return customer Maintain customer service related information for customer accounts Ensure quality customer service and customer satisfaction Maintain customer service voicemail and return customer calls Provide customers with superior customer service Provide customer service for internal customers Capturing customer information and answering customer inquiries Resolve inbound customer calls regarding account Take customer orders and provide high-quality customer service Make out going customer service calls Work with customer service manager to ensure proper customer service Resolve any customer service issues Answering inbound calls and providing excellent customer service Provide customer support and handling customer inquiries Combining excellent customer service skills Assure quality customer service to all customers Provide exceptional customer service to all customers Provide superior customer service with all customer interactions