Job Details

Position Title: Taco Bell Customer Service Associate

Department: Taco Bell Operations

Prepared By: Human Resources

PURPOSE

Join our dynamic team as a Customer Service Associate, where you'll play a crucial role in providing an exceptional food experience. Your tasks will include being a Register Operator, Drive-Thru Cashier, Food Prep and Cook, and contributing to the Cleaning Crew.

KEY ACCOUNTABILITIES

REGISTER OPERATOR

• Deliver fast, friendly service to create a positive customer experience.

• Greet customers warmly and take their food and beverage orders.

• Accurately enter and process customer orders in the register.

• Prepare drinks, ensuring they meet quality standards.

• Review orders for accuracy before serving.

• Effectively communicate customer requests and kitchen needs.

• Responsibly handle cash transactions.

• Assist with food preparation and maintain a well-organized kitchen.

• Keep dining and service areas clean and well-stocked.

• Conduct routine cleaning tasks to uphold hygiene standards.

DRIVE-THRU CASHIER

• Engage with customers using electronic communication to take orders accurately.

• Prepare beverages and verify order accuracy.

• Process payments and manage cash efficiently.

• Keep the drive-thru area clean and organized.

• Collaborate with team members to meet speed and quality service standards.

CLEANING CREW

• Follow direction from the Manager to ensure overall cleanliness in the restaurant.

• Keep the dining room, including tables and floors, inviting and clean.

• Restock condiments and maintain drink stations.

• Monitor and ensure restroom cleanliness and supplies are adequate.

• Maintain a tidy exterior to enhance guest impressions.

• Assist guests to enhance their dining experience.

Health and Safety - Self

• Always prioritize your safety and that of your teammates.

• Take ownership of your wellbeing and follow safety protocols.

• Immediately report any injuries, accidents, or hazards to management.

Other Responsibilities

Perform additional tasks to support the restaurant's overall operations.

PARAMETERS FOR SUCCESS

• Complete essential functions efficiently.

• Prioritize safety in all daily tasks.

• Engage positively with team members and customers.

QUALIFICATIONS

• Some high school or equivalent education is preferred.

PHYSICAL REQUIREMENTS

• A Tuberculosis Clearance Certificate is required.

• Must be able to move for extended periods (up to six hours).

• Good hearing for customer interactions is essential.

• Ability to lift up to 50 lbs occasionally and 20 lbs frequently.

• Stand and walk throughout the workday.

Hourly Pay: $17.00

This position description outlines the expectations for the role. Additional responsibilities may be assigned as needed, with significant changes discussed with involved employees.