Landry's - - Responsibilities: Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs; Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service; Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews; Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards; Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests