Job Details

Humach (humans + machines) is a world-class customer experience outsourcer blending proven contact center expertise with next generation AI technologies. We partner with leading brands to deliver exceptional sales and support experiences that are compassionate, reliable, and results driven. Our people bring empathy, judgment, and a human touch while our AI solutions deliver speed, consistency, and efficiency, reducing costs while enhancing quality. Together we resolve issues and strengthen customer loyalty.

Humach is now accepting applications for call center agents. Humach supports a variety of specialized projects in customer service and sales.

This is a fully remote position and open to candidates who reside and are authorized to work in Iowa, Wisconsin or Texas.

All positions require working exclusively from a home office, and employees must provide their own computer equipment, wired headset and reliable high-speed internet. Candidates will be asked to complete a systems scan to confirm technical and internet requirements are met.

Ideal Candidates:

A dependable, ambitious and positive person who is a natural at selling and communicating with customers. You like working on computers. You love talking to people. You're a strong team player.
Skills & Requirements:

• Customer Service. You're experienced and a natural at interacting with customers.
• Sales. You're confident in your ability to handle sales conversations given the proper training.
• Strong communicator. You're comfortable taking customer calls, providing information, and answering questions.
• Tech Savvy. You know how to use a computer to get your work done.
• Goal Oriented. You get excited about performance goals and regularly meet or exceed them.
• Reliable. You're punctual and have a consistent work history.
• Organized. You keep good records and know where to find everything.

Why Humach?

We believe that where you work matters, and we've spent 35+ years finding ways to help our employees laugh more, play more, give more and succeed more.

Humach offers a competitive benefit package including medical, dental, life insurance, 401k, flexible spending, paid time off, and much more!

Humach is an equal opportunity employer. We provide equal opportunity to all applicants based on qualifications, regardless of race, color, religion, age, sex, national origin, disability, pregnancy or childbirth, veteran status, genetic information, citizenship, or any other group protected by federal, state, or local laws and regulations. Humach participates in E-Verify to confirm employment eligibility for new hires. Successful candidates will be subject to a background check.