Job Details

Managing Director of the Hilton Hawaiian Village Waik?k? Beach Resort

As Managing Director of the Hilton Hawaiian Village Waik?k? Beach Resort, you will lead one of the world's most iconic and complex hospitality destinationsa legendary oceanfront resort spanning 22 acres on Waik?k?'s widest stretch of beach. This landmark property features over 2,800 guest rooms across multiple towers, five swimming pools, a private lagoon, 90+ shops and restaurants, extensive meeting and event facilities, and a vibrant cultural and entertainment program that defines the Waik?k? experience.

This role calls for a highly seasoned, visionary leader with deep expertise in large-scale resort operations, commercial strategy, and team leadership. You will guide a diverse, high-performing team, ensuring exceptional guest service, operational excellence, and financial success, all while honoring the property's rich heritage and spirit of aloha.

This is more than a leadership positionit's an extraordinary opportunity to shape the future of one of Hilton's most celebrated flagship resorts and leave a lasting legacy in one of the world's most captivating destinations.

Spanning 22 lush beachfront acres along Waik?k?'s widest stretch of sand, Hilton Hawaiian Village Waik?k? Beach Resort is an iconic destination where vibrant resort energy meets classic Hawaiian hospitality.

With five swimming poolsincluding the famed Super Pool with a 77-foot waterslideand the serene Duke Kahanamoku Lagoon, the resort offers a playful mix of adventure and relaxation. Guests stay in one of the resort's distinctive towers, each offering its own character and views of Diamond Head, the Pacific Ocean, or the resort's tranquil tropical gardens.

Guests will find endless ways to immerse themselves in island life: daily cultural programs like lei-making and hula lessons, beachfront catamaran sails, surfing and snorkeling, plus a spectacular Friday-night fireworks display over the beach. With more than 90 shops and restaurants, expansive meeting and event space, and a full-service spa, the resort is well-suited to families, couples, conferences and leisure groups alike.

Whether guests are strolling the shoreline at sunrise, cooling off in the lagoon, or watching fireworks light up the night sky, this resort delivers an unforgettable Hawaii experience from first light to last aloha.

Basic Qualifications:

• Minimum 10 years' Hotel General Manager or 5 years' Managing Director experience managing a property with revenues of $100M+ and 1000+ rooms.
• Proven leadership in building and sustaining high-performing teams, with a track record of fostering accountability, addressing challenges with candor, and cultivating a culture of collaboration and trust.
• Demonstrated experience managing labor relations and union partnerships.
• Strong business acumen with a track record of maximizing profitability through strategic revenue optimization, market share growth, and robust financial oversight.
• Proven experience driving top-line performance by optimizing the overall commercial strategy, ensuring the right business and transient mix, and activating initiatives that maximize group revenue and ancillary income streams.
• Resort operations experience encompassing leisure, activations, and multiple revenue streams.
• Preferred Qualifications:
• Strong connection to the local community with experience engaging city partners.
• Proven expertise in high-volume food & beverage operations and banquet production.
• Hilton brand experience.
• Local market experience.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability