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Job Details

Mortgage Service Center Customer Service Rep

  2026-03-13     Express Employment     Honolulu,HI  
Description:

Top Job

Located in Honolulu, HI

Salary: $20/hr

Mortgage Service Center Representative - Customer Support ($20/hr)

Location: Honolulu, HI
Job Type: Full-Time
Starting Pay: $20/hour

Are you a customer service professional with experience in banking or call center environments? We're seeking a Mortgage Service Center Representative to join our team and provide exceptional support to customers with mortgage-related inquiries. This role is ideal for someone who is detail-oriented, empathetic, and comfortable handling high-volume calls.

Perks You'll Enjoy:

  • Medical, Dental, and Vision Benefits
  • Weekly paychecks
  • Professional and welcoming environment
  • Hands-on training and team support
  • Monday-Friday daytime schedule

Key Responsibilities

  • Respond to inbound calls regarding mortgage accounts, payments, and general inquiries
  • Assist customers with loan servicing questions and escalate issues as needed
  • Process account updates and document customer interactions accurately
  • Collaborate with internal departments to resolve customer concerns
  • Maintain confidentiality and adhere to banking regulations and procedures

Qualifications

  • 1+ years of experience in a call center or banking environment
  • Strong verbal and written communication skills
  • Proficiency in Microsoft Office and customer service systems
  • Ability to multitask and manage time effectively in a fast-paced setting
  • High attention to detail and commitment to customer satisfaction

Interested?
Call us at 808-###-#### to schedule an interview
Submit your resume in response to this posting
Apply online at www.expresspros.com

About Us:
Express Employment Professionals is a leading staffing agency helping people find great opportunities across Hawaii. We specialize in matching qualified candidates with top companies offering full-time, part-time, and temporary roles-with no fees for job seekers.

#HIOFFICE

Express Office: Pearl City

945 Kamehameha Highway

Unit 5

Pearl City, HI 96782


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