Job Details

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Located in Honolulu, HI

Salary: $20/hr

Mortgage Service Center Representative - Customer Support ($20/hr)

Location: Honolulu, HI
Job Type: Full-Time
Starting Pay: $20/hour

Are you a customer service professional with experience in banking or call center environments? We're seeking a Mortgage Service Center Representative to join our team and provide exceptional support to customers with mortgage-related inquiries. This role is ideal for someone who is detail-oriented, empathetic, and comfortable handling high-volume calls.

Perks You'll Enjoy:

• Medical, Dental, and Vision Benefits
• Weekly paychecks
• Professional and welcoming environment
• Hands-on training and team support
• Monday-Friday daytime schedule

Key Responsibilities

• Respond to inbound calls regarding mortgage accounts, payments, and general inquiries
• Assist customers with loan servicing questions and escalate issues as needed
• Process account updates and document customer interactions accurately
• Collaborate with internal departments to resolve customer concerns
• Maintain confidentiality and adhere to banking regulations and procedures

Qualifications

• 1+ years of experience in a call center or banking environment
• Strong verbal and written communication skills
• Proficiency in Microsoft Office and customer service systems
• Ability to multitask and manage time effectively in a fast-paced setting
• High attention to detail and commitment to customer satisfaction

Interested?
Call us at 808-###-#### to schedule an interview
Submit your resume in response to this posting
Apply online at www.expresspros.com

About Us:
Express Employment Professionals is a leading staffing agency helping people find great opportunities across Hawaii. We specialize in matching qualified candidates with top companies offering full-time, part-time, and temporary roles-with no fees for job seekers.

#HIOFFICE

Express Office: Pearl City

945 Kamehameha Highway

Unit 5

Pearl City, HI 96782