Allied Universal - - Responsibilities: Provide customer service to patients, visitors, and staff by following security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location; Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with de-escalation, reporting, and coordination with site leadership and/or first responders as directed; Conduct regular and random patrols of buildings, parking areas, and the perimeter to help deter unwanted activity and identify potential hazards; Monitor access points and public areas, verify credentials and/or visitor authorization as required by site policy, and assist with wayfinding and guest interactions; Complete timely security-related documentation such as incident reports, patrol logs, and shift activity reports, and communicate relevant updates during shift transitions