Job Details

Join a Dynamic Team Committed to Education!

At Cengage Group, our employees make a significant impact by helping students across the globe enjoy the wonders of learning. We are driven by a common mission to innovate and empower millions of learners to enhance their lives through quality education.

We are dedicated to offering diverse pathways that help learners achieve their goals and experience fulfilling lives.

Culture of Inclusion, Engagement, and Discovery

Our robust culture is central to our business strategy, and we believe that fostering an inclusive environment is essential for our success and employee welfare. We value diverse viewpoints and are committed to empowering everyone to express their ideas and be their authentic selves at work. This commitment showcases itself through our programs, benefits, and daily operations.

The Director of G&A IT plays an integral role in spearheading enterprise technology solutions that enhance essential business operations within Cengage Group's General & Administrative functions. This position oversees a range of technology platforms, including Product Information Management, Product Data Management, ERP integrations, HR systems, and B2B e-commerce, ensuring smooth integration with crucial enterprise applications like SAP and CRM.

Key Responsibilities:

• Management of Platforms & Systems:
• Lead PIM, PDM, JD Edwards (E1), HR systems, EDI platforms, and related applications.
• Advance modernization efforts and oversee technology roadmaps for designated systems.
• Develop strategies to minimize technical debt, focusing on cost efficiency and architectural clarity.
• Lead the decommissioning of outdated systems and application rationalization projects.
• Manage vendor partnerships and assess new technological solutions.
• Ensure reliability, performance, and security across all managed platforms.

• Delivery of Programs & Projects:
• Execute business initiatives promptly and within scope, especially for company-wide transformation programs.
• Collaborate with cross-functional teams on extensive ERP, CRM, and other large-scale implementations.
• Oversee Agile delivery and perpetuate enhancements in development practices.
• Proactively identify challenges and opportunities while taking decisive action.
• Manage multiple projects simultaneously while keeping a strategic perspective.

• Stakeholder Collaboration:
• Establish and nurture strong relationships with business leaders.
• Work closely with teams across Product Management, Legal, HR, Finance, and other departments.
• Communicate technical concepts effectively to both technical and non-technical audiences.
• Maintain relationships with external vendors and outsourcing partners.
• Collaborate with stakeholders to set priorities and manage expectations.
• Serve as a trusted advisor, resolving issues and facilitating solutions for internal customers.

• Team Leadership:
• Guide and mentor software engineering and technical teams.
• Provide clear guidance on priorities and empower teams for effective execution.
• Encourage collaboration between technology teams and business process owners.
• Foster a culture of continuous improvement and innovation.
• Support the professional growth and career advancement of team members.

Qualifications and Skills Required:

• 10+ years of advancing IT leadership experience managing enterprise applications (ERP, PIM/PDM, HR, e-commerce).
• Demonstrated success in overseeing large-scale system implementations in dynamic environments.
• Strong grasp of enterprise systems, integration architectures, Agile methodologies, and modern software practices.
• Experience with data management, EDI, e-commerce technologies, and vendor management.
• Proven leadership ability to scale teams and achieve results through effective delegation.
• Strategic problem-solver capable of balancing execution with long-term objectives.
• Excellent communication skills to convey complex ideas into business value.

Defining Success:

• Timely and budget-friendly delivery of initiatives.
• High partner satisfaction and effective collaboration across teams.
• Proactive identification and resolution of challenges.
• Effective resource management to avoid scope creep.
• Reduction of technical debt and operating costs through strategic simplification.
• Strong engagement, development, and retention of team members.
• Modernization of platforms to meet future business requirements.

Additional Information:

This position requires a pragmatic, people-focused approach to technology leadership. The ideal candidate recognizes that successful IT delivery hinges on robust partnerships and transparent communication. This role presents opportunities for growth into adjacent business areas and additional leadership responsibilities.

Cengage Group is dedicated to attracting and hiring top talent from diverse backgrounds. We welcome all applicants regardless of any protected classifications under applicable laws.

We are proud to offer reasonable accommodations for qualified individuals with disabilities throughout the job application process.

About Cengage Group

Cengage Group is a global education technology company serving millions of learners by providing affordable, high-quality digital products and services. For over a century, we have promoted the joy of learning through trusted content and integrated digital platforms. Our scalable technology, including MindTap and Cengage Unlimited, supports learners striving to improve their lives and achieve their aspirations through education.

Compensation Details:

At Cengage Group, we are committed to offering a comprehensive Total Rewards package to empower our employees. The position includes eligibility for a discretionary incentive bonus program based on individual performance and company outcomes. The salary range for this role is $138,000.00 - $180,000.00 USD, with individual base pay varying based on work schedule, qualifications, and geographic location.

Important Notice:

Please be aware of recruitment scams that impersonate Cengage Group. Note that we will conduct live interviews through in-person meetings, phone calls, or video calls before extending an offer. Ensure that all communications originate from an @cengage.com email address.