Job Details

Join our dynamic team as a Benefits Customer Support Representative, where you'll be instrumental in assisting employees from leading companies such as Boeing, AT&T, Exxon Mobil, and Nabisco. Your primary responsibility will be to help these employees navigate their benefits options, ensuring they are well-informed about the offerings available to them.

In this role, you'll schedule appointments and provide personalized follow-up to members interested in delving deeper into their benefits. You'll work closely with individuals, delivering one-on-one assistance to enhance their understanding and effective utilization of their benefits.

We are seeking dedicated candidates with exceptional customer service skills who are eager to advance in their careers. The ideal candidate will show a willingness to learn, demonstrate self-sufficiency, and collaborate effectively within a team to provide outstanding support to our members.

Please note that due to COVID-19, we are currently holding interviews through one-on-one Zoom sessions and webinars to ensure the safety of our staff and applicants.

Requirements

• Team Player: Thrive in a collaborative work environment.
• Experience: Previous customer service and sales experience is highly valued.
• Communication Skills: Strong verbal and written communication skills are essential.
• Personable: Comfort and confidence in interacting with customers are crucial.
• Desire for Growth: A commitment to professional development and taking on new responsibilities is essential.
• Self-Motivation: Comfortable working independently as well as part of a team.
• Customer Interaction: Experience in customer service or relationship management is preferred.

Benefits

• Health Insurance Reimbursement: Available upon qualification.
• Life Insurance: Comprehensive coverage provided.
• Retirement Plan: Secure your future with our retirement options.
• Union Benefits: Enjoy union-related advantages with our team.
• Flexible Hours: A schedule that fits your lifestyle.
• Remote Work: Opportunities for remote work available.