Job Details

Pyramid Global Hospitality - 2375 Ala Wai Boulevard - Responsibilities: Perform daily front desk procedures, including check-ins, check-outs, reservations, and guest inquiries.; Maintain a thorough working knowledge of the reservation system and front desk procedures.; Address and resolve guest complaints promptly and professionally.; Process guest payments according to established procedures and policies, including proper cash handling and credit card authorizations.; Communicate efficiently with other hotel departments to support special requests, late check-outs, maintenance needs, and guest concerns.