PacSun - 1450 Ala Moana Boulevard - Responsibilities: Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience; Handles customer situations in compliance with policy and procedures, attempts to 'solve for yes' and escalates issues as appropriate; Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience; Coaches and provides feedback on Sales Associate's performance; Drives efficiency in all operational store processes