Job Details

Receptionist Position

The Receptionist role requires a well-spoken, customer service-oriented individual who can effectively multitask. Key responsibilities include answering inbound phone calls, directing inquiries, and warmly greeting in-office guests. Additionally, the Receptionist is expected to maintain a neat and welcoming lobby/reception area for visitors, ensuring a professional and friendly atmosphere at all times.

Duties include, but are not limited to:

• Greet and welcome guests in a professional and friendly manner upon arrival.
• Direct visitors to the appropriate person or conference room.
• Answer, screen, and forward incoming phone calls, messages, and emails.
• Accept payments and packages for the office.
• Schedule and manage conference room bookings.
• Provide basic and accurate information in-person, over the phone, or via email.
• Ensure conference rooms, the lobby, and reception area are tidy and well-presented, with all necessary stationery and supplies stocked.
• Assist with special administrative projects and perform other duties as assigned.

Knowledge and Skills:

• Strong professional communication skills, including phone, interpersonal, written, and verbal.
• Excellent customer service abilities.
• Ability to maintain confidentiality and exercise discretion in all duties and responsibilities.
• Self-motivated, proactive, detail-oriented, and a collaborative team player.
• Proficient in the use of general office equipment (e.g., copier, fax, phone systems).
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Solid knowledge of business correspondence, including grammar, structure, punctuation, and spelling.
• Effective time management skills with the ability to prioritize tasks in time-sensitive situations.

Hourly: $18-$20