Allied Universal - - Responsibilities: Provide customer service to clients and guests by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities within a retail and/or mall environment.; Conduct regular and random foot patrols of sales floors, corridors, back-of-house areas, and exterior perimeters to help to deter unwanted activity and identify hazards, policy concerns, and/or maintenance issues.; Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with disputes, medical situations, lost and found requests, and coordinating with store management and/or local responders as needed.; Monitor access points and operational areas, observe for suspicious behavior and/or theft indicators, and communicate timely updates to site leadership while maintaining a professional presence.; Document patrols, incidents, and daily activities in written reports and/or electronic systems, and follow post orders for notifications, evidence handling, and preservation of incident details.