Job Details

Manpower - - - Responsibilities: Respond to inbound and outbound calls with accurate information and assistance to healthcare providers and beneficiaries.; Support healthcare providers in enrolling into Hawaii's Medicaid system, ensuring policy compliance.; Process applications, enrollments, dis-enrollments, and other transactions accurately and efficiently.; Participate in training and shadowing sessions to develop call handling and application processing skills.; Collaborate with team members and supervisors to resolve complex issues and improve service quality.