Hilton Hotels - - Responsibilities: Greet arriving and departing guests, direct traffic at the main entrance and offer luggage assistance to guests; Read luggage tags and provide claim tickets for accurate delivery of guest items; Retrieve, move, place and store guest items including, but not limited to, packages, luggage and boxes from vehicles and the luggage storage area; Arrange guest transportation (i.e. taxi cabs), as needed; Respond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient manner